Customer Service

Conditions of use

By accessing and continuing to use this site users accept and undertake to abide by BRITANNIA LOCKPICKS conditions of use set out below.

Use of this site for any purpose that is unlawful, or in any manner that could exceed authorised access, damage, disable, overburden or impair the operation of this site, or any other party's use or enjoyment of this site is strictly prohibited.

Copyright and Licenses:

The entire contents of this website, including but not limited to: text, graphics, logos, button icons and images, are the property of BRITANNIA LOCKPICKS and are protected by domestic and international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior expressed written consent of BRITANNIA LOCKPICKS. You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of another parties rights, please contact us immediately at info@britannialockpicks.com to notify us of this infringement.

Shipping

All UK post is recorded and signed for, requiring a signature upon delivery.
All international Europeon orders are sent international signed for

All orders are sent in plain packaging we do not print our logo's on any parcel ! all packages are sent via royalmail recorded (uk)

We use International Signed For for all items sent outside the UK, your own domestic courier will take over once it has arrived in the destination country.

Privacy & Security

The BRITANNIA LOCKPICKS site uses SSL encryption for all pages that have sensitive information, such as the customer account pages, and the checkout. BRITANNIA LOCKPICKS does not have access to any payment information, and utilises off-site payment methods for all transactions.

Your personal account information, when creating an account, will not be passed to any other third parties.